One of my admin. assistants is driving me insane!! She is soooo forgetful , has the shittiest short-term memory I've ever seen. And not just office P&P's but really important issues. For example: I was expecting a bank deposit from a foreign client, in order to make certain reservations, which also require a deposit. She was told to notify me AS SOON AS the bank deposit was made. I had put the reservations on hold, and called the client to find out about the deposit. Said client was furious, because he had made the deposit 4 DAYS AGO!!!!!!!!!!!!!! She forgot to tell me! Now, in order to soothe the client we have to give him a HUGE discount on the trip, and will basically be doing it for cost, and client relations. What is most maddening is that this Asst. is a wonderful person. Generous, kind, very skilled, attractive, and presents the type of professional appearance that leaves a very good impression on clients. I can't afford to just have her do customer relations, I'm not that big of an outfit. This has gone on for quite some time. It is MAKING ME CRAZY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!