I agree with fras. Just cancel it.
You want to hear about stupid people? we opened an account down here and then closed it after our debit cards got stolen from their own atm machine 3 times. we just opened another account somewhere else, and instead of sending us our checks they sent to the office, and we still have yet to get our debit cards because they all had the wrong address on them, not to mention my name is spelled wrong on our checks too. I have had it with every business down here!!!!!!
If you can't handle the thorns, don't crave the rose!!