Chris, ditch the icons, its hard to take this story (or you) seriously.
This story sounds wrong. Unless you have met this guy, remember you only know what she chooses to tell you. IMO, she is looking for your sympathy (and getting it). What does she expect you to do about this guy not wanting her to talk to you online (not unreasonable, btw, if they are serious about each other). And why is she telling you all this anyway?
And why do you have a 10 year online relationship when she has a 5 year old and was married? Yes, something definitely wrong here.
Second thoughts can generally be amended with judicious action; injudicious actions can seldom be recovered with second thoughts.
--Cyteen by C.J.Cherryh